An accomplished executive with vast experience in engineering, sustainability, marketing, corporate strategy, mergers & acquisitions and worldwide customer services, Jean-Christophe Gallagher is now mandated to curate exceptional experiences for Bombardier aircraft customers and expand the market reach of the company’s industry-leading business jets.
In addition to heading the Aircraft Sales team, Mr. Gallagher is also responsible for the growth and strategic expansion of Bombardier Defense, which leverages the company’s comprehensive aircraft portfolio to deliver customized solutions for specialized mission needs.
Prior to his current role, Jean-Christophe Gallagher served as Executive Vice President Services and Support, and Corporate Strategy as well as Vice President and General Manager, Customer Experience from 2016 to 2023. During this time, Gallagher and his team doubled the size of Bombardier’s service business by increasing service centre capacity, expanding its customer offerings and applying a relentless focus on customer satisfaction.
Mr. Gallagher joined Bombardier in 2002 as an engineering professional in Advanced Product Development. He graduated from École Polytechnique de Montréal with a Bachelor of Mechanical Engineering majoring in Aerospace (Honours) and is a member of the Ordre des ingénieurs du Québec. He earned his private pilot’s license in 1997. He is an accomplished photographer whose favourite subjects are his wife and two daughters.
Mr. Gallagher is based at Bombardier headquarters in the Montréal, Canada area.